![]() ![]() For more info, I suggest contacting your local Sephora store directly. If it's over 60 days, you'll likely only be able to get store credit - but who's going to argue with that? I think we can all safely agree that Sephora store credit (which, it's worth pointing out, never expires!) is truly worth its weight in gold. Hi helenduu, If the purchaser has the debit/credit card that was used on the transaction, the store should be able to pull up the transaction in their system and process a return or exchange. Before you place your order, you can view the contents and the total amount in your shopping basket. Plus, there are options for every type of Sephora customer - whether you bought the item online, in-store, or received it as a gift, you're eligible to return it for either store credit or a full refund. When it comes down to it, Sephora has a 60-day return policy, according to the website- which is generally more than enough time to figure out whether or not that fab new matte liquid lipstick makes your lips too flaky, or that aromatic new gel moisturizer breaks you out. Luckily for all of us, it happens to be very user-friendly, and pretty generous to boot - yet another reason to spend your life's savings at Sephora.Įven if the item in question has already been opened and used a few times, it's still eligible return (though the website specifies that it should be "gently used") - which is a major bonus where makeup and skincare of all kinds are concerned. As it's something of a hotspot for holiday shopping, birthday gifts, and your garden variety makeup needs alike, you might be wondering what Sephora's return policy is like. ![]()
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